Privacy Policy
Svela
At Svela, we respect your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or use our services.
Who we are
This website is administered by:
UAB SVELA
Company code: 302490164
VAT number: LT100005261015
Legal address: KlaipÄ—dos g. 7A, LT-01117 Vilnius, Lithuania
E-mail email: info@svela.lt
What data do we collect
We may collect the following information:
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Your name and contact details (e-mail, phone number, address)
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Delivery and billing information
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Order and payment history
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IP address, browser type and website usage data
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Any correspondence you send us
How we use your information
Your data may be used for the following purposes:
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Process and deliver your orders
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Contact you regarding your order or inquiry
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Provide customer service
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Improve our services and website
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Send marketing news (only if you have agreed)
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Comply with legal obligations
Sharing your data
We never sell your personal data. They may only be transferred to:
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Delivery service providers (e.g. DHL, UPS, FedEx)
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Payment processors (e.g. Stripe, PayPal)
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IT service providers who help fulfill orders or send emails emails
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State institutions, if required by law
Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and provide personalized content. You can disable cookies in your browser settings.
Marketing Preferences
If you agree to receive news, we may send you emails about new products, news or exclusive offers. You can unsubscribe from newsletters at any time by clicking the link at the bottom of the letter.
Data security
Your data is stored on secure servers and protected by technical and organizational measures. Access is granted only to authorized employees.
Your rights
Under applicable data protection legislation, you have the right to:
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Receive information about your stored data
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Request correction of incorrect or outdated data
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Request data deletion (under certain conditions)
To exercise these rights, please contact: info@svela.lt
You may be asked to provide information confirming your identity.
Data retention period
We keep your data for as long as necessary:
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To comply with legal and accounting requirements
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Provide customer service
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Improve our services
International data transfers
In some cases, your data may be processed outside the EU (e.g. payment or email platforms). We ensure that all such transfers comply with the GDPR.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend that you return periodically for updates.
Contacts
For questions regarding this Privacy Policy or the processing of your data:
E-mail: info@svela.lt
Website: www.svela.lt